Service Request Form2024-02-18T18:09:50+00:00

Service Application

Important Notice:

The Company has the right to collect a $155.00 modem router equipment fee before installation. Customer service will contact you after submitting your application for prepayment.
 
The Company has the right to ask for supporting documentation after reviewing your application. Common documentation requested includes your MRG 911 letter. Please be prepared to provide supporting documentation if requested.
 
 

Request Telephone, Internet or Bundle both to save more.

Our serving area only includes: Rocksprings, Vinegarroon, Barksdale, Camp Wood, D’Hanis, Utopia, and Vanderpool. 

 

Please do not complete this form if you do not live in any of these cities.

Fill out my online form.
Affordable Connectivity Program

Installation Fees

Please view each section below to see other charges that may apply to you.  For more information, contact customer service. 

View billing information2020-10-28T15:01:38+00:00

We bill one month in advance. When receiving your first bill please expect to see charges from installation day to end of the month plus next month.  After paying the first bill, customers can expect to pay monthly recurring charges.

View Install Fee2022-03-29T13:44:03+00:00

$12.00 service order fee.

$7.00 phone line connection.

View labor/trip charges2020-10-28T17:04:41+00:00

Labor/trip charges start off at $70.00/hr minimum and will be determined by total time spent on installation. Total labor charges will be reflected on your first bill.

Do you have inside networking wiring?2020-10-27T15:13:24+00:00

If not, our installer will install inside wiring to your home at a charge. Total material charges will be reflected on our first bill. 

Are there active jacks installed?2020-10-28T15:04:57+00:00

If not, our installer will install the jacks to your home at a charge. Total material charges will be reflected on your first bill.

Do you own a modem/router device?2021-04-21T15:08:57+00:00

If not, you can purchase one through us!

Your initial modem/router equipment fee will cover your modem/router purchase through us.

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